For example, an organization might use an API to integrate its sales management system with its customer relationship management (CRM) system. Systems integrationĪPIs facilitate the integration of different systems by enabling seamless communication between them. This automates the flow of data between systems, ensuring consistency and accuracy. For example, an API can be used to retrieve data from a source system and automatically transfer it to a target system, avoiding manual data entry and copying tasks. Data exchangeĪPIs enable different applications and systems to share data in an automated way. How can APIs facilitate process automation? 1. For example, a travel app can use an airline's API to obtain real-time flight schedules and information on available seats, offering a more seamless and efficient booking experience. Access permissions can be defined to ensure that only appropriate data is shared with authorized users.įinally, API connections enable the creation of richer, smoother user experiences. For example, many online services such as social networks, payment platforms and mapping services offer APIs to enable developers to create applications that leverage their functionality.ĪPIs enable organizations to share specific data with partners, customers or other stakeholders in a secure and controlled way. ![]() This fosters innovation, extends the reach of services and can create new business opportunities. Organizations can provide public APIs to enable external developers to create third-party applications that use their services or data. For example, a company can use an API to automate the transfer of data between its sales management system and its customer relationship management (CRM) system, automatically updating customer information and synchronizing data between the two systems. This avoids information silos and creates a more coherent IT infrastructure.ĪPIs also make it possible to automate complex processes by facilitating the exchange of information between different applications. ![]() ![]() APIs enable these systems to be integrated, facilitating data exchange and communication between them. Organizations often use a variety of applications and IT systems for different tasks and functions. An API acts as an intermediary between different applications, providing a set of predefined methods and functions that enable developers to access a specific application's functionality, send requests and receive structured responses. An API connection, or Application Programming Interface, is a set of rules and protocols that enable two computer applications to communicate and exchange data with each other in a standardized way.
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